1. Scope
This policy explains how Guest Reaches may handle personal information when people visit guestreaches.com, create an account, use the marketplace application, contact support, fund a wallet, place or fulfil orders, or interact with platform communications.
2. Information we may collect
We may collect account details such as name, email address, role, company information, login records, and profile preferences. Marketplace activity may include website listings, domain verification records, order requirements, messages, uploaded files, reviews, disputes, support requests, invoices, wallet entries, and withdrawal instructions.
Payment card or PayPal credentials are generally processed by the relevant payment provider rather than stored directly by Guest Reaches. We may receive transaction references, status, amount, currency, risk signals, and limited billing information needed to maintain records and provide support.
3. Technical and usage data
Our services may record IP address, browser type, device information, pages viewed, referral source, approximate location, timestamps, cookie identifiers, and security events. This information helps operate, secure, measure, and improve the service.
4. How information may be used
We may use information to create accounts, provide marketplace functions, process transactions, verify domains, connect buyers and publishers, send operational notifications, prevent abuse, resolve disputes, respond to support, enforce terms, meet legal duties, and improve product performance.
5. Sharing
Information may be shared with another marketplace party when required to complete an order. We may also use service providers for hosting, analytics, communications, fraud prevention, customer support, and payments, including Stripe and PayPal where enabled. Information may be disclosed when legally required or necessary to protect users, the platform, or the public.
6. Retention and security
We retain information for as long as reasonably needed for account operation, transaction records, dispute handling, security, tax, and legal obligations. We use administrative and technical safeguards appropriate to the nature of the data, but no online service can promise absolute security.
7. Your choices and rights
Depending on location, users may have rights to access, correct, delete, restrict, or export personal information, and to object to certain processing. Some records may need to be retained for legal, security, or transaction reasons. Requests can be sent to support@guestreaches.com.
8. International processing and children
Data may be processed in countries other than the user's country. Where required, suitable contractual or legal safeguards should be used. The platform is intended for adults and authorised business users, not children.
9. Updates
We may update this policy as the service, providers, or legal requirements change. A revised date will be shown on this page.
Legal review notice: This policy is original, simplified website copy prepared for Guest Reaches. Consult a qualified lawyer before production use, especially for jurisdiction-specific privacy, payment, tax, advertising, and consumer obligations.